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PORTFOLIO

Custom portal development

for complex admin processes

MYPRESCRIBER

PROJECT BRIEFING:

MyPrescriber is a healthcare organization that operates a complex business process. The process involves several stakeholders, including the internal administration team, clients, and patients. The organization used to manage its operations using Excel spreadsheets, emails, and paper notes.

However, this approach was not efficient, and it led to several challenges, such as errors, delays, and miscommunication. As a result, MyPrescriber decided to look for a more streamlined and automated solution to manage its operations.

MyPrescriber approached Logic Replace for assistance in improving their business process. Logic Replace worked closely with MyPrescriber to understand their existing process and identify areas for optimization.

After thorough analysis and discussion, Logic Replace recommended the development of three web portals – an administrative portal, a client portal, and a patient portal – to streamline the process and meet the business requirements. The Logic Replace team then created a wireframe to visualize the process flow and obtain feedback from MyPrescriber. Once the wireframe was approved, the Logic Replace team proceeded to code the three web portals, ensuring that they were secure and met the specific needs of MyPrescriber.

The new portal comes with various interfaces to enhance their client interactions. The system includes SMS, client signature capture, invoicing, and payment processing interfaces, providing a seamless experience for both clients and the company. The SMS interface allows for easy communication between clients and MyPrescriber, while the signature capture interface ensures that all required signatures are collected accurately.

The invoicing and payment processing interfaces allow for quick and easy billing and payment processing. However, due to the system’s high level of privacy, we can only display website images to showcase its functionalities. Nonetheless, MyPrescriber has expressed delight with the system’s implementation and the benefits it has brought to their operations.

WHAT WE DID:

Strategy and Recommendations, Custom Web Development, Custom Portal Development

PC Monitor showing MyPrescriber website
Screenshot of MyPrescriber home page
Screenshot of MyPrescriber about page

Logic Replace have totally transformed the way we carry out our business!

Paul was an absolute pleasure to deal with. He understood our brief from the outset due to personally gaining a full understanding of our business and how we worked day to day (which isn’t the most straight forward by any means).

Communication was always spot on! Any feedback we had was dealt with promptly and even when we felt like we were asking for the world, Paul came up with ideas and solutions without hesitation. Nothing was too much trouble.

We feel like the team way exceeded our expectations in every way. We really didn’t think that what we were hoping for was possible but Logic Replace made it a seamless process from start to finish.

Our team here at MyPrescriber would 100% recommend Logic Replace and would happily provide a personal reference to anyone considering using them.Double close quote in a testimonial of MyPrescriber.

Steph Hill Director , MyPrescriber